Shipping and Payment

Our products’ prices include VAT.

You will receive our seeds from our logistic partner in Italy. We really trust the guys: they have a more than a decade long experience in this field and will assure the best possible service.

Your package will be anonymous.

All the orders for an amount higher than 500€ will be shipped for free.

If you pay in advance with Bank transfer you’ll have a 3% discount.

 

  • Shipments to Italy

UPS (10€)  will deliver in 24/48 hours

  • Shipments to Europe (islands excluded)

UPS (15€) will deliver in 48/72 ore

 

  • Shipments to the rest of the world

We’ll let you have a quotation

 

PRIVACY AND DATA COLLECTION

This Privacy Notice explains the methods of acquisition, use, transmission, storage and protection of personal data. Context What is illustrated in this Privacy Notice applies to all sites as well as to any application, service or tool (collectively “Services”) which refers to the Privacy Notice, regardless of how you access and use, for example, via mobile devices .

The Privacy Notice may be amended at any time by publishing the updated version on this site, including the date of entry into force of the amended version. Any substantial changes to this Privacy Notice will be announced in the Notice Board and / or by email.

Personal data collected

-What is personal data?

Personal data is information about a natural person, identified or identifiable.

An identifiable natural person is an individual who can be identified, either directly or indirectly, by reference to identifiers such as name, ID number, location data, online ID or one or more specific factors of physical identity, physiological, genetic, mental, economic, cultural or social status of that person.

The data rendered anonymous or in aggregate form are not considered personal so as to no longer allow identification of a specific individual, not even in combination with other information or in other ways. We treat your personal data when you use our Services, collecting them directly from you when you use our Services, register an account, provide data in a web form, update or add information to your account, or contact us in another way.

-Personal data you provide when you use our Services

Identifying data such as name, addresses, phone numbers or email addresses, provided when you register an account.

Data related to offers, purchases or sales, provided during a transaction or other content based on the transactions generated or connected to your account following a purchase.

Data related to shipping, invoicing and other, used to purchase or ship an item, as well as, where postal services are provided through one of our programs, information required for customs requirements (for example, tax identification or other identification numbers)  and shipping information (for example, shipment codes and related updates).

-Personal data acquired automatically when you use our Services

Geolocation data, including location data acquired through your mobile device. Please note that most mobile devices allow you to control or disable the use of location services by applications installed via the settings menu.

Data on your computer and connection, for example, statistics on page views, inbound and outbound site traffic, source URLs, ad data, IP address, browser history, and web log data.

-Personal data that we collect via cookies and similar technologies

We use cookies, unique identifiers and other similar technologies to capture data on pages and links visited and other actions that you take when you use our Services.

-How we use your personal data

We use the personal data we collect from you for the sole purpose of completing the transactions you have requested and fulfilling the retention obligations imposed by law.

This includes contacting you about your account, resolving issues with your account, or other types of assistance that are still needed to provide our Services.

When we contact you for the purposes described above, we may communicate with you via email, telephone, chat, WhatsApp service. With your consent, upon voluntary subscription to the service, we may use your personal data to carry out marketing via email

Your choices on how we use your personal information

Marketing

If you do not wish to receive marketing communications, you can unsubscribe via the link in the email you received. Please note that we do not sell or let you consult for compensation or otherwise disclose your personal information to third parties for marketing purposes without your consent.

Keep access active

When you log in to your account for our Services, you can choose to keep your access active for a certain period of time. If you use a public or shared computer, we do not recommend that you maintain access.

During the period in which access is maintained, anyone using the computer / browser in question will be able to see most of the information in your account and make purchases or view the transaction history without the need for further authorization.

If you try to change your password or user ID, update other account information, or perform other account activities than those listed above, you may be asked to enter your password. To end the session, it is generally sufficient to exit and / or delete cookies. If some browser privacy settings are enabled, closing the page may still be terminated.

In order to protect your account and your personal data when using public or shared computers, we recommend that you exit and / or delete cookies after using our Services.

Ways in which you can access, check and correct your personal data

We respect your right to access, rectify, request deletion or limit our use of your personal data, as indicated by the applicable legislation.

We also take measures to ensure that the personal data we collect are accurate and up-to-date. You have the right to know what personal data we keep about you.

At your request, we will provide you with a copy of your personal information in a format that is commonly used, intelligible, transparent and easily accessible. If your personal data are incorrect or incomplete, you have the right to ask us to rectify / update them.

You have the right to object to the processing of your personal data. You can also ask us to delete or limit the use of your personal data, but this right is determined by applicable law and may affect your access to some of our Services.

Access, correction and deletion of your personal data

By accessing your account you can view, check and change most of your personal data.

Update your personal data immediately in case of changes or errors. Remember that once you have published content, you may not be able to edit or remove it. We will respect all your rights given by current legislation to access, modify or delete your personal data.

To request access and verify the possible charge of rates, if permitted by current legislation, contact us. In some cases provided for by current legislation, despite your right to request access, modification or cancellation of your personal data, we may deny such access or refuse the modification or cancellation of personal data.

If you require us to stop the processing of some or all of your personal data or revoke (if applicable) your consent to our use or our sharing of your personal data for the purposes described in this Privacy Policy, we may not be able to provide you with all the Services and customer support offered to our users and authorized pursuant to this Privacy Notice and our User Agreement.

Upon your request, we will close the account as soon as possible and will remove your personal information, depending on the activities of your account and in accordance with applicable legislation.

How we could share your personal information

– Third-party suppliers of shipping services (eg, DHL, UPS, USPS, etc.) with whom we share delivery addresses, contact information and shipment codes in order to facilitate the delivery of purchased items and other communications related to delivery .

– Third-party suppliers of payment services (PayPal, PostePay) for the completion of the transactions requested by you.

– Third-party suppliers of advice and handling of compulsory practices for the current legislation, in the professional role of the chartered accountant.

– Third-party service for handling your order, our trusted distributor Hempatia (Giardini e Segreti sas).

– Authorities or law enforcement agencies or authorized third parties in response to a verified request or other procedure provided for by the law related to a criminal investigation or an unlawful or presumed activity or to any other activity that exposes one of our companies, or your person to a legal responsibility.

For how long we can keep your personal information

We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as compliance with applicable legislation. When it is no longer necessary to keep personal data, these will be removed in a secure manner in accordance with our rules on the storage and deletion of data.

How we protect your personal data
We protect your personal data by adopting technical and administrative security measures to reduce the risk of loss, incorrect use, unauthorized access, disclosure and tampering of data. The security systems used include firewalls, data encryption, and physical access controls for our management systems.